Privacy policy
At Fantastik Shop we are committed to protecting and respecting your privacy. This privacy policy describes how we collect, use and protect your personal information when you use our website and online store.
1. Collection of personal information
When you visit our website, make a purchase, subscribe to our newsletter, create an account or communicate with our customer service team, we may collect personal information such as :
- First and last name
- E-mail address
- Postal address
- Telephone number
- Payment information
- Order history
- Any other information you choose to provide voluntarily
We also automatically collect certain information about your device and navigation, such as IP address, device type, operating system, browser, pages visited, links clicked and other usage data.
2. Use of personal informationWe use your personal information to:
- Process and ship your orders
- Communicate with you about your orders, our products and services
- Improve and personalize your shopping experience
- Analyze the use of our website and optimize our marketing
- Respond to your requests and resolve problems
- Comply with legal and regulatory requirements
We do not sell, rent or share your personal information with third parties for commercial purposes without your consent. However, we may share your information with service providers who help us operate our business, such as payment processors, carriers, and analytics and marketing service providers.
4. Security of personal information
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. We use security protocols such as SSL to secure data transmission and physical and technical security measures to protect our servers and databases.
5. Cookies and tracking technologiesWe use cookies and other tracking technologies to improve your browsing experience, analyze the use of our website and personalize our content and advertising. You can manage your cookie preferences in your browser settings.
6. Your rightsYou have the right to request access, rectification, deletion or restriction of the processing of your personal data. You may also object to the processing of your data or request its portability. To exercise these rights, please contact our customer service team at info@fantastikshop.com.
7. Changes to this privacy policyWe reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed.